{"id":7676,"date":"2025-06-04T18:00:12","date_gmt":"2025-06-04T11:00:12","guid":{"rendered":"https:\/\/wisedoo.org\/?p=7676"},"modified":"2025-06-19T12:38:22","modified_gmt":"2025-06-19T05:38:22","slug":"phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu","status":"publish","type":"post","link":"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/","title":{"rendered":"Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Hi\u1ec7u Qu\u1ea3: Nguy\u00ean T\u1eafc &amp; C\u00f4ng C\u1ee5"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Phuong_Phap_Giao_Viec_Hieu_Qua_Tu_Nguyen_Tac_Quan_Ly_Cot_Loi_Den_Cong_Cu_Thuc_Chien\" >Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Hi\u1ec7u Qu\u1ea3: T\u1eeb Nguy\u00ean T\u1eafc Qu\u1ea3n L\u00fd C\u1ed1t L\u00f5i \u0110\u1ebfn C\u00f4ng C\u1ee5 Th\u1ef1c Chi\u1ebfn<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Thach_thuc_va_Co_hoi_trong_Quan_ly_Hien_dai\" >Th\u00e1ch th\u1ee9c v\u00e0 C\u01a1 h\u1ed9i trong Qu\u1ea3n l\u00fd Hi\u1ec7n \u0111\u1ea1i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Nen_Tang_Tu_Duy_Cac_Khung_Lam_Viec_va_Nguyen_Tac_Quan_Ly_Cot_Loi\" >N\u1ec1n T\u1ea3ng T\u01b0 Duy: C\u00e1c Khung L\u00e0m Vi\u1ec7c v\u00e0 Nguy\u00ean T\u1eafc Qu\u1ea3n L\u00fd C\u1ed1t L\u00f5i<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Quan_ly_theo_Muc_tieu_MbO_%E2%80%93_Dinh_Huong_Hanh_Dong_Theo_Peter_F_Drucker\" >Qu\u1ea3n l\u00fd theo M\u1ee5c ti\u00eau (MbO) \u2013 \u0110\u1ecbnh H\u01b0\u1edbng H\u00e0nh \u0110\u1ed9ng Theo Peter F. Drucker<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Mo_hinh_Banh_xe_Quan_ly_Management_Wheel_%E2%80%93_Kim_Chi_Nam_Cho_Tu_Duy_He_Thong\" >M\u00f4 h\u00ecnh B\u00e1nh xe Qu\u1ea3n l\u00fd (Management Wheel) \u2013 Kim Ch\u1ec9 Nam Cho T\u01b0 Duy H\u1ec7 Th\u1ed1ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Lay_Nhiem_vu_va_Muc_dich_Kinh_doanh_lam_Trong_tam_%E2%80%93_%E2%80%9CCau_truc_theo_Chien_luoc%E2%80%9D\" >L\u1ea5y Nhi\u1ec7m v\u1ee5 v\u00e0 M\u1ee5c \u0111\u00edch Kinh doanh l\u00e0m Tr\u1ecdng t\u00e2m \u2013 &#8220;C\u1ea5u tr\u00fac theo Chi\u1ebfn l\u01b0\u1ee3c&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Tu_duy_Hien_dinh_Constitutional_Thinking_%E2%80%93_Xay_Dung_Nen_Tang_Vung_Chac_Cho_To_Chuc\" >T\u01b0 duy Hi\u1ebfn \u0111\u1ecbnh (Constitutional Thinking) \u2013 X\u00e2y D\u1ef1ng N\u1ec1n T\u1ea3ng V\u1eefng Ch\u1eafc Cho T\u1ed5 Ch\u1ee9c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Nghe_thuat_Truyen_dat_Y_nghia_Cong_viec_%E2%80%93_Khoi_Nguon_Dong_Luc\" >Ngh\u1ec7 thu\u1eadt Truy\u1ec1n \u0111\u1ea1t \u00dd ngh\u0129a C\u00f4ng vi\u1ec7c \u2013 Kh\u01a1i Ngu\u1ed3n \u0110\u1ed9ng L\u1ef1c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Cong_Cu_Phuong_Phap_Giao_Viec_Thuc_Chien_Hieu_Qua\" >C\u00f4ng C\u1ee5 &amp; Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Th\u1ef1c Chi\u1ebfn Hi\u1ec7u Qu\u1ea3<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Bang_Giao_viec_Ro_rang_Delegation_Worksheet_%E2%80%93_Mot_Phuong_Phap_Giao_Viec_Cu_The_va_Minh_Bach\" >B\u1ea3ng Giao vi\u1ec7c R\u00f5 r\u00e0ng (Delegation Worksheet) \u2013 M\u1ed9t Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c C\u1ee5 Th\u1ec3 v\u00e0 Minh B\u1ea1ch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Cong_cu_Thuc_thi_Chien_luoc_%E2%80%93_Hien_Thuc_Hoa_Tam_Nhin\" >C\u00f4ng c\u1ee5 Th\u1ef1c thi Chi\u1ebfn l\u01b0\u1ee3c \u2013 Hi\u1ec7n Th\u1ef1c H\u00f3a T\u1ea7m Nh\u00ecn<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#He_thong_Kiem_soat_Van_hanh_%E2%80%93_Dam_Bao_Hanh_Dong_Kip_Thoi\" >H\u1ec7 th\u1ed1ng Ki\u1ec3m so\u00e1t V\u1eadn h\u00e0nh \u2013 \u0110\u1ea3m B\u1ea3o H\u00e0nh \u0110\u1ed9ng K\u1ecbp Th\u1eddi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Triet_ly_Su_dung_Cong_cu_Thong_minh_%E2%80%93_Cong_cu_tot_se_toi_uu_hoa_phuong_phap_giao_viec_cua_ban\" >Tri\u1ebft l\u00fd S\u1eed d\u1ee5ng C\u00f4ng c\u1ee5 Th\u00f4ng minh \u2013 C\u00f4ng c\u1ee5 t\u1ed1t s\u1ebd t\u1ed1i \u01b0u h\u00f3a ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c c\u1ee7a b\u1ea1n<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Van_Dung_Phuong_Phap_Giao_Viec_Hieu_Qua_cho_Quan_ly_Cap_Trung\" >V\u1eadn D\u1ee5ng Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Hi\u1ec7u Qu\u1ea3 cho Qu\u1ea3n l\u00fd C\u1ea5p Trung<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Tam_quan_trong_cua_viec_xac_dinh_ro_muc_dich_va_nhiem_vu_doanh_nghiep_lam_nen_tang\" >T\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c \u0111\u00edch v\u00e0 nhi\u1ec7m v\u1ee5 doanh nghi\u1ec7p l\u00e0m n\u1ec1n t\u1ea3ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Dinh_hinh_muc_tieu_va_nhiem_vu_cu_the_cho_tung_don_vi_cap_trung_lien_ket_voi_chien_luoc_chung\" >\u0110\u1ecbnh h\u00ecnh m\u1ee5c ti\u00eau v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 cho t\u1eebng \u0111\u01a1n v\u1ecb c\u1ea5p trung, li\u00ean k\u1ebft v\u1edbi chi\u1ebfn l\u01b0\u1ee3c chung<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#MbO_va_Tieu_Chuan_Hieu_Suat_Nen_Tang_Cho_Phuong_Phap_Giao_Viec_Khoa_Hoc\" >MbO v\u00e0 Ti\u00eau Chu\u1ea9n Hi\u1ec7u Su\u1ea5t: N\u1ec1n T\u1ea3ng Cho Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Khoa H\u1ecdc<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Suc_manh_cua_Quan_ly_Hieu_qua_den_tu_Tu_duy_Dung_va_Cong_cu_Phu_hop\" >S\u1ee9c m\u1ea1nh c\u1ee7a Qu\u1ea3n l\u00fd Hi\u1ec7u qu\u1ea3 \u0111\u1ebfn t\u1eeb T\u01b0 duy \u0110\u00fang v\u00e0 C\u00f4ng c\u1ee5 Ph\u00f9 h\u1ee3p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Giai_dap_cac_Thac_mac_Thuong_gap_ve_Nguyen_tac_Quan_ly_va_Cong_cu_Ho_tro\" >Gi\u1ea3i \u0111\u00e1p c\u00e1c Th\u1eafc m\u1eafc Th\u01b0\u1eddng g\u1eb7p v\u1ec1 Nguy\u00ean t\u1eafc Qu\u1ea3n l\u00fd v\u00e0 C\u00f4ng c\u1ee5 H\u1ed7 tr\u1ee3<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Quan_ly_theo_Muc_tieu_MbO_co_con_phu_hop_trong_moi_truong_kinh_doanh_hien_dai_khong\" >Qu\u1ea3n l\u00fd theo M\u1ee5c ti\u00eau (MbO) c\u00f3 c\u00f2n ph\u00f9 h\u1ee3p trong m\u00f4i tr\u01b0\u1eddng kinh doanh hi\u1ec7n \u0111\u1ea1i kh\u00f4ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Lam_the_nao_de_nha_quan_ly_truyen_dat_y_nghia_cong_viec_mot_cach_hieu_qua_nhat_cho_nhan_vien\" >L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u00e0 qu\u1ea3n l\u00fd truy\u1ec1n \u0111\u1ea1t \u00fd ngh\u0129a c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t cho nh\u00e2n vi\u00ean?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#%E2%80%9CCau_truc_theo_chien_luoc%E2%80%9D_nghia_la_gi_va_ap_dung_nhu_the_nao_trong_thuc_te\" >&#8220;C\u1ea5u tr\u00fac theo chi\u1ebfn l\u01b0\u1ee3c&#8221; ngh\u0129a l\u00e0 g\u00ec v\u00e0 \u00e1p d\u1ee5ng nh\u01b0 th\u1ebf n\u00e0o trong th\u1ef1c t\u1ebf?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Co_phai_luc_nao_cung_can_su_dung_cong_cu_quan_ly_phuc_tap_de_dat_hieu_qua_khong\" >C\u00f3 ph\u1ea3i l\u00fac n\u00e0o c\u0169ng c\u1ea7n s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ph\u1ee9c t\u1ea1p \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 kh\u00f4ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/wisedoo.org\/en\/phuong-phap-giao-viec-hieu-qua-nguyen-tac-va-cong-cu\/#Viec_giao_viec_cho_quan_ly_cap_trung_can_luu_y_nhung_diem_khac_biet_nao_so_voi_giao_viec_cho_nhan_vien_thong_thuong\" >Vi\u1ec7c giao vi\u1ec7c cho qu\u1ea3n l\u00fd c\u1ea5p trung c\u1ea7n l\u01b0u \u00fd nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t n\u00e0o so v\u1edbi giao vi\u1ec7c cho nh\u00e2n vi\u00ean th\u00f4ng th\u01b0\u1eddng?<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phuong_Phap_Giao_Viec_Hieu_Qua_Tu_Nguyen_Tac_Quan_Ly_Cot_Loi_Den_Cong_Cu_Thuc_Chien\"><\/span><strong>Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Hi\u1ec7u Qu\u1ea3: T\u1eeb Nguy\u00ean T\u1eafc Qu\u1ea3n L\u00fd C\u1ed1t L\u00f5i \u0110\u1ebfn C\u00f4ng C\u1ee5 Th\u1ef1c Chi\u1ebfn<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thach_thuc_va_Co_hoi_trong_Quan_ly_Hien_dai\"><\/span><strong>Th\u00e1ch th\u1ee9c v\u00e0 C\u01a1 h\u1ed9i trong Qu\u1ea3n l\u00fd Hi\u1ec7n \u0111\u1ea1i<\/strong> <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Trong b\u1ed1i c\u1ea3nh kinh doanh \u0111\u1ea7y c\u1ea1nh tranh v\u00e0 bi\u1ebfn \u0111\u1ed9ng, vai tr\u00f2 c\u1ee7a nh\u00e0 qu\u1ea3n l\u00fd ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p v\u00e0 \u0111\u00f2i h\u1ecfi cao h\u01a1n. Kh\u00f4ng ch\u1ec9 l\u00e0 ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh c\u00f4ng vi\u1ec7c, nh\u00e0 qu\u1ea3n l\u00fd hi\u1ec7n \u0111\u1ea1i c\u00f2n ph\u1ea3i l\u00e0 nh\u00e0 chi\u1ebfn l\u01b0\u1ee3c, ng\u01b0\u1eddi truy\u1ec1n c\u1ea3m h\u1ee9ng, v\u00e0 l\u00e0 \u0111\u1ed9ng l\u1ef1c ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169. \u0110\u1eb7c bi\u1ec7t, vi\u1ec7c giao vi\u1ec7c hi\u1ec7u qu\u1ea3, nh\u1ea5t l\u00e0 cho \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd c\u1ea5p trung, l\u00e0 m\u1ed9t ngh\u1ec7 thu\u1eadt c\u1ea7n s\u1ef1 tinh t\u1ebf v\u00e0 ph\u01b0\u01a1ng ph\u00e1p khoa h\u1ecdc. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd \u0111i s\u00e2u kh\u00e1m ph\u00e1 c\u00e1c khung l\u00e0m vi\u1ec7c, nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd c\u1ed1t l\u00f5i v\u00e0 nh\u1eefng c\u00f4ng c\u1ee5 th\u1ef1c ti\u1ec5n gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111ang d\u1eabn d\u1eaft qu\u1ea3n l\u00fd c\u1ea5p trung, t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u su\u1ea5t v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau b\u1ec1n v\u1eefng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nen_Tang_Tu_Duy_Cac_Khung_Lam_Viec_va_Nguyen_Tac_Quan_Ly_Cot_Loi\"><\/span><strong>N\u1ec1n T\u1ea3ng T\u01b0 Duy: C\u00e1c Khung L\u00e0m Vi\u1ec7c v\u00e0 Nguy\u00ean T\u1eafc Qu\u1ea3n L\u00fd C\u1ed1t L\u00f5i<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quan_ly_theo_Muc_tieu_MbO_%E2%80%93_Dinh_Huong_Hanh_Dong_Theo_Peter_F_Drucker\"><\/span><strong>Qu\u1ea3n l\u00fd theo M\u1ee5c ti\u00eau (MbO) \u2013 \u0110\u1ecbnh H\u01b0\u1edbng H\u00e0nh \u0110\u1ed9ng Theo Peter F. Drucker<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/reddinconsultants.com\/wp-content\/uploads\/2021\/06\/peter_drucker.jpg.webp?ssl=1\" alt=\"Peter F. Drucker &quot;cha \u0111\u1ebb&quot; c\u1ee7a l\u00fd thuy\u1ebft qu\u1ea3n tr\u1ecb hi\u1ec7n \u0111\u1ea1i\"\/><figcaption class=\"wp-element-caption\">Peter F. Drucker &#8220;cha \u0111\u1ebb&#8221; c\u1ee7a l\u00fd thuy\u1ebft qu\u1ea3n tr\u1ecb hi\u1ec7n \u0111\u1ea1i v\u00e0 ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c MbO<\/figcaption><\/figure>\n\n\n\n<p>Kh\u00e1i ni\u1ec7m <strong><a href=\"https:\/\/www.investopedia.com\/terms\/m\/management-by-objectives.asp\">Qu\u1ea3n l\u00fd theo M\u1ee5c ti\u00eau (Management by Objectives &#8211; MbO<\/a><\/strong>), do &#8220;cha \u0111\u1ebb&#8221; c\u1ee7a l\u00fd thuy\u1ebft qu\u1ea3n tr\u1ecb hi\u1ec7n \u0111\u1ea1i Peter F. Drucker kh\u1edfi x\u01b0\u1edbng, m\u1ed9t <strong>ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c<\/strong> hi\u1ec7u qu\u1ea3 b\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c hi\u1ec3u r\u00f5 m\u1ee5c ti\u00eau c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00f4ng qua MbO. Theo \u0111\u00f3, m\u1ed7i nh\u00e0 qu\u1ea3n l\u00fd, bao g\u1ed3m c\u1ea3 qu\u1ea3n l\u00fd c\u1ea5p trung, kh\u00f4ng ch\u1ec9 th\u1ef1c thi m\u00e0 c\u00f2n ph\u1ea3i ch\u1ee7 \u0111\u1ed9ng x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau cho b\u1ea3n th\u00e2n v\u00e0 \u0111\u01a1n v\u1ecb m\u00ecnh d\u1ef1a tr\u00ean m\u1ee5c ti\u00eau chung c\u1ee7a to\u00e0n doanh nghi\u1ec7p. Nh\u1eefng m\u1ee5c ti\u00eau n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0 \u0111\u00edch \u0111\u1ebfn m\u00e0 c\u00f2n l\u00e0 kim ch\u1ec9 nam gi\u00fap x\u00e1c \u0111\u1ecbnh \u01b0u ti\u00ean, tr\u1ecdng t\u00e2m, \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 c\u00e1c \u0111i\u1ec3m nh\u1ea5n quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c. <\/p>\n\n\n\n<p>Tuy nhi\u00ean, m\u1ed9t r\u1ee7i ro ti\u1ec1m \u1ea9n c\u1ee7a MbO l\u00e0 vi\u1ec7c qu\u00e1 t\u1eadp trung v\u00e0o m\u1ee5c ti\u00eau c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn b\u1ecf b\u00ea c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ea7n thi\u1ebft kh\u00e1c. \u0110\u1ec3 kh\u1eafc ph\u1ee5c, Drucker g\u1ee3i \u00fd c\u1ea7n \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng ti\u00eau chu\u1ea9n hi\u1ec7u su\u1ea5t qua ph\u01b0\u01a1ng ch\u00e2m: &#8220;Nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang c\u00e1ch khi\u2026&#8221;. \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n ch\u00ednh x\u00e1c, c\u00e2n b\u1eb1ng gi\u1eefa vi\u1ec7c \u0111\u1ea1t m\u1ee5c ti\u00eau v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c. H\u01a1n n\u1eefa, c\u1ea7n ph\u00e2n bi\u1ec7t r\u1ea1ch r\u00f2i gi\u1eefa hi\u1ec7u qu\u1ea3 (effectiveness) \u2013 l\u00e0m \u0111\u00fang vi\u1ec7c, v\u00e0 hi\u1ec7u su\u1ea5t (efficiency) \u2013 l\u00e0m vi\u1ec7c \u0111\u00fang c\u00e1ch, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ngu\u1ed3n l\u1ef1c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng t\u1ed1i \u01b0u cho nh\u1eefng vi\u1ec7c th\u1ef1c s\u1ef1 quan tr\u1ecdng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mo_hinh_Banh_xe_Quan_ly_Management_Wheel_%E2%80%93_Kim_Chi_Nam_Cho_Tu_Duy_He_Thong\"><\/span><strong>M\u00f4 h\u00ecnh B\u00e1nh xe Qu\u1ea3n l\u00fd (Management Wheel) \u2013 Kim Ch\u1ec9 Nam Cho T\u01b0 Duy H\u1ec7 Th\u1ed1ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>M\u00f4 h\u00ecnh B\u00e1nh xe Qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 trung t\u00e2m, n\u1ec1n t\u1ea3ng cho c\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3. N\u00f3 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t s\u01a1 \u0111\u1ed3, m\u00e0 \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 t\u1ed5 ch\u1ee9c ki\u1ebfn th\u1ee9c qu\u1ea3n tr\u1ecb m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng. M\u00f4 h\u00ecnh n\u00e0y gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ecbnh h\u01b0\u1edbng t\u01b0 duy v\u00e0 h\u00e0nh \u0111\u1ed9ng m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n trong c\u00e1c l\u0129nh v\u1ef1c \u1ee9ng d\u1ee5ng c\u1ee5 th\u1ec3, t\u1eeb ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c \u0111\u1ebfn l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m so\u00e1t, t\u1ea1o ra m\u1ed9t v\u00f2ng tr\u00f2n qu\u1ea3n l\u00fd to\u00e0n di\u1ec7n v\u00e0 linh ho\u1ea1t.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lay_Nhiem_vu_va_Muc_dich_Kinh_doanh_lam_Trong_tam_%E2%80%93_%E2%80%9CCau_truc_theo_Chien_luoc%E2%80%9D\"><\/span><strong>L\u1ea5y Nhi\u1ec7m v\u1ee5 v\u00e0 M\u1ee5c \u0111\u00edch Kinh doanh l\u00e0m Tr\u1ecdng t\u00e2m \u2013 &#8220;C\u1ea5u tr\u00fac theo Chi\u1ebfn l\u01b0\u1ee3c&#8221;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>M\u1ed9t nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd n\u1ec1n t\u1ea3ng l\u00e0 m\u1ecdi cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 qu\u1ea3n l\u00fd ph\u1ea3i xu\u1ea5t ph\u00e1t t\u1eeb c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, ch\u1ee9 kh\u00f4ng ph\u1ea3i coi qu\u1ea3n l\u00fd nh\u01b0 m\u1ed9t th\u1ef1c th\u1ec3 t\u1ed3n t\u1ea1i \u0111\u1ed9c l\u1eadp. Qu\u1ea3n l\u00fd t\u1ed3n t\u1ea1i v\u00ec hi\u1ec7u su\u1ea5t, v\u00e0 do \u0111\u00f3, tr\u1ecdng t\u00e2m ph\u1ea3i lu\u00f4n l\u00e0 c\u00e1c nhi\u1ec7m v\u1ee5. C\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd, c\u00e1c v\u1ecb tr\u00ed qu\u1ea3n l\u00fd v\u00e0 c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c qu\u1ea3n l\u00fd kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 b\u1ea5t bi\u1ebfn; ch\u00fang \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0 \u0111\u1ecbnh h\u00ecnh b\u1edfi c\u00e1c nhi\u1ec7m v\u1ee5 m\u00e0 t\u1ed5 ch\u1ee9c c\u1ea7n ho\u00e0n th\u00e0nh. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn m\u1ed9t trong nh\u1eefng hi\u1ec3u bi\u1ebft c\u01a1 b\u1ea3n v\u00e0 s\u00e2u s\u1eafc nh\u1ea5t trong qu\u1ea3n tr\u1ecb: &#8220;C\u1ea5u tr\u00fac theo chi\u1ebfn l\u01b0\u1ee3c (Structure follows strategy)&#8221;. <\/p>\n\n\n\n<p>N\u1ebfu c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, \u0111\u1eb7c bi\u1ec7t l\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao, kh\u00f4ng th\u1ea5u hi\u1ec3u v\u00e0 x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng s\u1ee9 m\u1ec7nh, m\u1ee5c ti\u00eau v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p, th\u00ec kh\u00f4ng th\u1ec3 qu\u1ea3n l\u00fd \u0111\u1ed9i ng\u0169 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111\u1ea1t n\u0103ng su\u1ea5t t\u1ed1i \u01b0u. Tr\u00e1ch nhi\u1ec7m h\u00e0ng \u0111\u1ea7u c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p cao ch\u00ednh l\u00e0 \u0111\u1ecbnh ngh\u0129a m\u1ee5c \u0111\u00edch v\u00e0 s\u1ee9 m\u1ec7nh kinh doanh, tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi c\u1ed1t l\u00f5i &#8220;Kinh doanh c\u1ee7a ch\u00fang ta l\u00e0 g\u00ec?&#8221;, t\u1eeb \u0111\u00f3 \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi b\u1ee9c tranh t\u1ed5ng th\u1ec3.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tu_duy_Hien_dinh_Constitutional_Thinking_%E2%80%93_Xay_Dung_Nen_Tang_Vung_Chac_Cho_To_Chuc\"><\/span><strong>T\u01b0 duy Hi\u1ebfn \u0111\u1ecbnh (Constitutional Thinking) \u2013 X\u00e2y D\u1ef1ng N\u1ec1n T\u1ea3ng V\u1eefng Ch\u1eafc Cho T\u1ed5 Ch\u1ee9c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>T\u01b0 duy hi\u1ebfn \u0111\u1ecbnh l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn qu\u1ea3n l\u00fd mang t\u00ednh n\u1ec1n t\u1ea3ng, cho r\u1eb1ng c\u00e1c t\u1ed5 ch\u1ee9c, t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1c qu\u1ed1c gia, c\u1ea7n c\u00f3 nh\u1eefng quy t\u1eafc mang t\u00ednh ch\u1ea5t hi\u1ebfn \u0111\u1ecbnh \u0111\u1ec3 v\u1eadn h\u00e0nh m\u1ed9t c\u00e1ch \u1ed5n \u0111\u1ecbnh v\u00e0 c\u00f4ng b\u1eb1ng. B\u1ea3n ch\u1ea5t c\u1ee7a nh\u1eefng quy t\u1eafc n\u00e0y ph\u1ea3i \u0111\u1eb7c th\u00f9, xu\u1ea5t ph\u00e1t t\u1eeb ch\u00ednh m\u1ee5c \u0111\u00edch m\u00e0 t\u1ed5 ch\u1ee9c theo \u0111u\u1ed5i. Ch\u00fang t\u1ea1o ra m\u1ed9t n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc cho vi\u1ec7c qu\u1ea3n l\u00fd \u0111\u00fang \u0111\u1eafn v\u00e0 t\u1ed1t \u0111\u1eb9p, \u0111\u1ea3m b\u1ea3o s\u1ef1 nh\u1ea5t qu\u00e1n, minh b\u1ea1ch v\u00e0 tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh trong m\u1ecdi ho\u1ea1t \u0111\u1ed9ng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nghe_thuat_Truyen_dat_Y_nghia_Cong_viec_%E2%80%93_Khoi_Nguon_Dong_Luc\"><\/span><strong>Ngh\u1ec7 thu\u1eadt Truy\u1ec1n \u0111\u1ea1t \u00dd ngh\u0129a C\u00f4ng vi\u1ec7c \u2013 Kh\u01a1i Ngu\u1ed3n \u0110\u1ed9ng L\u1ef1c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>M\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd th\u1ef1c th\u1ee5 kh\u00f4ng ch\u1ec9 giao vi\u1ec7c m\u00e0 c\u00f2n ph\u1ea3i bi\u1ebft c\u00e1ch truy\u1ec1n \u0111\u1ea1t \u00fd ngh\u0129a c\u1ee7a c\u00f4ng vi\u1ec7c \u0111\u00f3. \u0110\u00e2y l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng trong c\u00e1c <strong>ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c<\/strong> hi\u1ec7n \u0111\u1ea1i. H\u1ecd l\u00e0 ng\u01b0\u1eddi nh\u00ecn th\u1ea5y \u0111\u01b0\u1ee3c &#8220;b\u1ee9c tranh l\u1edbn h\u01a1n&#8221;, gi\u1ed1ng nh\u01b0 ng\u01b0\u1eddi th\u1ee3 c\u1eaft \u0111\u00e1 trong c\u00e2u chuy\u1ec7n ng\u1ee5 ng\u00f4n, ng\u01b0\u1eddi t\u1ef1 h\u00e0o n\u00f3i r\u1eb1ng &#8220;T\u00f4i \u0111ang x\u00e2y d\u1ef1ng m\u1ed9t nh\u00e0 th\u1edd l\u1edbn&#8221; thay v\u00ec ch\u1ec9 \u0111\u01a1n thu\u1ea7n &#8220;ki\u1ebfm s\u1ed1ng&#8221; hay &#8220;c\u1eaft \u0111\u00e1 gi\u1ecfi nh\u1ea5t&#8221;. S\u1ef1 kh\u00e9o l\u00e9o v\u00e0 n\u1ed7 l\u1ef1c trong t\u1eebng c\u00f4ng vi\u1ec7c c\u00e1 nh\u00e2n ph\u1ea3i lu\u00f4n \u0111\u01b0\u1ee3c li\u00ean h\u1ec7 v\u00e0 g\u1eafn k\u1ebft v\u1edbi nhu c\u1ea7u, m\u1ee5c ti\u00eau chung c\u1ee7a to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c. <\/p>\n\n\n\n<p>Giao ti\u1ebfp trong qu\u1ea3n l\u00fd lu\u00f4n mang m\u1ed9t m\u1ee5c \u0111\u00edch s\u00e2u xa: n\u00f3 y\u00eau c\u1ea7u ng\u01b0\u1eddi nh\u1eadn ph\u1ea3i tr\u1edf th\u00e0nh ai \u0111\u00f3, l\u00e0m g\u00ec \u0111\u00f3, ho\u1eb7c tin v\u00e0o m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3. N\u00f3 lu\u00f4n k\u00eau g\u1ecdi v\u00e0 kh\u01a1i g\u1ee3i \u0111\u1ed9ng l\u1ef1c. M\u1ed9t th\u00f4ng \u0111i\u1ec7p s\u1ebd tr\u1edf n\u00ean m\u1ea1nh m\u1ebd v\u00e0 c\u00f3 s\u1ee9c lan t\u1ecfa n\u1ebfu n\u00f3 ch\u1ea1m \u0111\u1ebfn v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1t v\u1ecdng, gi\u00e1 tr\u1ecb v\u00e0 m\u1ee5c \u0111\u00edch c\u1ee7a ng\u01b0\u1eddi nh\u1eadn. Giao ti\u1ebfp c\u00e0ng c\u00f3 nhi\u1ec1u t\u1ea7ng \u00fd ngh\u0129a v\u00e0 c\u00e0ng \u00edt b\u1ecb gi\u1edbi h\u1ea1n b\u1edfi nh\u1eefng y\u1ebfu t\u1ed1 \u0111\u1ecbnh l\u01b0\u1ee3ng thu\u1ea7n t\u00fay, th\u00ec n\u00f3 c\u00e0ng c\u00f3 kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t \u0111\u01b0\u1ee3c nhi\u1ec1u h\u01a1n, t\u1ea1o ra s\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u00e0 cam k\u1ebft s\u00e2u s\u1eafc.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cong_Cu_Phuong_Phap_Giao_Viec_Thuc_Chien_Hieu_Qua\"><\/span><strong>C\u00f4ng C\u1ee5 &amp; Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Th\u1ef1c Chi\u1ebfn Hi\u1ec7u Qu\u1ea3<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Bang_Giao_viec_Ro_rang_Delegation_Worksheet_%E2%80%93_Mot_Phuong_Phap_Giao_Viec_Cu_The_va_Minh_Bach\"><\/span><strong>B\u1ea3ng Giao vi\u1ec7c R\u00f5 r\u00e0ng (Delegation Worksheet) \u2013 M\u1ed9t Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c C\u1ee5 Th\u1ec3 v\u00e0 Minh B\u1ea1ch<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/worksheets.clipart-library.com\/images2\/delegation-worksheet\/delegation-worksheet-31.jpg?ssl=1\" alt=\"Ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c b\u1eb1ng &quot;Delegation Worksheet&quot;\"\/><figcaption class=\"wp-element-caption\">Ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c b\u1eb1ng &#8220;Delegation Worksheet&#8221;<\/figcaption><\/figure>\n\n\n\n<p>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 r\u00f5 r\u00e0ng, ch\u00ednh x\u00e1c v\u00e0 th\u1ed1ng nh\u1ea5t k\u1ef3 v\u1ecdng trong qu\u00e1 tr\u00ecnh giao nhi\u1ec7m v\u1ee5, s\u1eed d\u1ee5ng m\u1ed9t <strong><a href=\"https:\/\/www.managementcenter.org\/resources\/delegation-worksheet\/\">B\u1ea3ng Giao vi\u1ec7c R\u00f5 r\u00e0ng (Delegation Worksheet)<\/a><\/strong> l\u00e0 l\u00e0 m\u1ed9t <strong>ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c<\/strong> \u0111\u01b0\u1ee3c nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd \u00e1p d\u1ee5ng. M\u1eb7c d\u00f9 chi ti\u1ebft c\u1ee5 th\u1ec3 c\u1ee7a b\u1ea3ng c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y theo t\u1ed5 ch\u1ee9c, nh\u01b0ng d\u1ef1a tr\u00ean c\u00e1c nguy\u00ean t\u1eafc v\u1ec1 s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 vi\u1ec7c li\u00ean k\u1ebft nhi\u1ec7m v\u1ee5 v\u1edbi m\u1ee5c \u0111\u00edch l\u1edbn h\u01a1n c\u1ee7a doanh nghi\u1ec7p, m\u1ed9t b\u1ea3ng giao vi\u1ec7c hi\u1ec7u qu\u1ea3 n\u00ean gi\u1ea3i \u0111\u00e1p c\u00e1c c\u00e2u h\u1ecfi then ch\u1ed1t nh\u01b0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110\u00e2u l\u00e0 d\u1ea5u hi\u1ec7u cho th\u1ea5y nhi\u1ec7m v\u1ee5 n\u00e0y \u0111\u00e3 th\u00e0nh c\u00f4ng?<\/li>\n\n\n\n<li>Th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n\/nhi\u1ec7m v\u1ee5 l\u00e0 khi n\u00e0o?<\/li>\n\n\n\n<li>Th\u00e0nh vi\u00ean trong nh\u00f3m c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm ngu\u1ed3n l\u1ef1c h\u1ed7 tr\u1ee3 \u1edf \u0111\u00e2u?<\/li>\n\n\n\n<li>T\u1ea1i sao c\u00f4ng vi\u1ec7c n\u00e0y l\u1ea1i quan tr\u1ecdng, v\u00e0 t\u1ea1i sao c\u00e1 nh\u00e2n n\u00e0y l\u00e0 ng\u01b0\u1eddi ph\u00f9 h\u1ee3p \u0111\u1ec3 th\u1ef1c hi\u1ec7n n\u00f3 (li\u00ean k\u1ebft v\u1edbi vi\u1ec7c truy\u1ec1n \u0111\u1ea1t \u00fd ngh\u0129a c\u00f4ng vi\u1ec7c)?<\/li>\n\n\n\n<li>Nh\u1eefng ai kh\u00e1c c\u1ea7n \u0111\u01b0\u1ee3c tham gia ho\u1eb7c ph\u1ed1i h\u1ee3p trong nhi\u1ec7m v\u1ee5 n\u00e0y?<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cong_cu_Thuc_thi_Chien_luoc_%E2%80%93_Hien_Thuc_Hoa_Tam_Nhin\"><\/span><strong>C\u00f4ng c\u1ee5 Th\u1ef1c thi Chi\u1ebfn l\u01b0\u1ee3c \u2013 Hi\u1ec7n Th\u1ef1c H\u00f3a T\u1ea7m Nh\u00ecn<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Vi\u1ec7c \u0111\u01b0a chi\u1ebfn l\u01b0\u1ee3c t\u1eeb gi\u1ea5y t\u1edd v\u00e0o th\u1ef1c t\u1ebf \u0111\u00f2i h\u1ecfi nh\u1eefng c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 c\u1ee5 th\u1ec3. M\u1ed9t c\u00f4ng c\u1ee5 th\u1ef1c thi chi\u1ebfn l\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd li\u1ec7t k\u00ea r\u00f5 r\u00e0ng c\u00e1c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u, x\u00e1c \u0111\u1ecbnh c\u00e1c th\u01b0\u1edbc \u0111o k\u1ebft qu\u1ea3 (outcome measures) mong mu\u1ed1n v\u00e0 c\u00e1c th\u01b0\u1edbc \u0111o ti\u1ebfn \u0111\u1ed9 (progress measures) \u0111\u1ec3 theo d\u00f5i. B\u00ean c\u1ea1nh \u0111\u00f3, c\u00f4ng c\u1ee5 n\u00e0y c\u0169ng c\u1ea7n hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i c\u1ee7a t\u1eebng h\u1ea1ng m\u1ee5c (v\u00ed d\u1ee5: \u0110\u00fang ti\u1ebfn \u0111\u1ed9, C\u00f3 nguy c\u01a1 ch\u1eadm tr\u1ec5) v\u00e0 x\u00e1c \u0111\u1ecbnh r\u00f5 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh cho m\u1ed7i th\u01b0\u1edbc \u0111o ti\u1ebfn \u0111\u1ed9. V\u00ed d\u1ee5 v\u1ec1 c\u00e1c th\u01b0\u1edbc \u0111o ti\u1ebfn \u0111\u1ed9 c\u00f3 th\u1ec3 l\u00e0 &#8220;Theo d\u00f5i v\u00e0 ph\u1ea3n h\u1ed3i c\u00e1c khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng trong v\u00f2ng 24 gi\u1edd&#8221; ho\u1eb7c &#8220;X\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u giao d\u1ecbch c\u1ee7a kh\u00e1ch h\u00e0ng trong v\u00f2ng 24 gi\u1edd&#8221;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"He_thong_Kiem_soat_Van_hanh_%E2%80%93_Dam_Bao_Hanh_Dong_Kip_Thoi\"><\/span><strong>H\u1ec7 th\u1ed1ng Ki\u1ec3m so\u00e1t V\u1eadn h\u00e0nh \u2013 \u0110\u1ea3m B\u1ea3o H\u00e0nh \u0110\u1ed9ng K\u1ecbp Th\u1eddi<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>M\u1ee5c \u0111\u00edch c\u1ed1t l\u00f5i c\u1ee7a vi\u1ec7c ki\u1ec3m so\u00e1t trong qu\u1ea3n l\u00fd l\u00e0 \u0111\u1ec3 d\u1eabn \u0111\u1ebfn h\u00e0nh \u0111\u1ed9ng kh\u1eafc ph\u1ee5c ho\u1eb7c c\u1ea3i ti\u1ebfn, ch\u1ee9 kh\u00f4ng ph\u1ea3i ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c thu th\u1eadp th\u00f4ng tin. Do \u0111\u00f3, c\u00e1c c\u00f4ng c\u1ee5 ki\u1ec3m so\u00e1t \u2013 d\u00f9 l\u00e0 b\u00e1o c\u00e1o, nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, hay c\u00e1c s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea \u2013 ph\u1ea3i lu\u00f4n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111\u1ebfn tay nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ea9m quy\u1ec1n v\u00e0 kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng ki\u1ec3m so\u00e1t m\u1ed9t c\u00e1ch k\u1ecbp th\u1eddi. S\u1ef1 \u0111o l\u01b0\u1eddng ph\u1ea3i \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y d\u01b0\u1edbi h\u00ecnh th\u1ee9c ph\u00f9 h\u1ee3p v\u1edbi ng\u01b0\u1eddi nh\u1eadn v\u00e0 \u0111\u00e1p \u1ee9ng \u0111\u00fang nhu c\u1ea7u th\u00f4ng tin c\u1ee7a h\u1ecd, bao g\u1ed3m c\u1ea3 vi\u1ec7c &#8220;ki\u1ec3m so\u00e1t vi\u1ec7c giao nhi\u1ec7m v\u1ee5&#8221; (assignment control) \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Triet_ly_Su_dung_Cong_cu_Thong_minh_%E2%80%93_Cong_cu_tot_se_toi_uu_hoa_phuong_phap_giao_viec_cua_ban\"><\/span>Tri\u1ebft l\u00fd S\u1eed d\u1ee5ng C\u00f4ng c\u1ee5 Th\u00f4ng minh \u2013 C\u00f4ng c\u1ee5 t\u1ed1t s\u1ebd t\u1ed1i \u01b0u h\u00f3a ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c c\u1ee7a b\u1ea1n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Trong vi\u1ec7c l\u1ef1a ch\u1ecdn v\u00e0 \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd, m\u1ed9t tri\u1ebft l\u00fd quan tr\u1ecdng l\u00e0 s\u1ef1 th\u00f4ng minh v\u00e0 t\u00ednh ph\u00f9 h\u1ee3p. Thay v\u00ec lu\u00f4n t\u00ecm ki\u1ebfm &#8220;c\u00f4ng c\u1ee5 n\u00e0o l\u1edbn h\u01a1n, ph\u1ee9c t\u1ea1p h\u01a1n cho c\u00f4ng vi\u1ec7c n\u00e0y?&#8221;, nh\u00e0 qu\u1ea3n l\u00fd n\u00ean \u0111\u1eb7t c\u00e2u h\u1ecfi: &#8220;C\u00f4ng c\u1ee5 \u0111\u01a1n gi\u1ea3n nh\u1ea5t, nh\u1ecf nh\u1ea5t, nh\u1eb9 nh\u1ea5t, v\u00e0 d\u1ec5 d\u00e0ng nh\u1ea5t \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 l\u00e0 g\u00ec?&#8221;. C\u00f4ng c\u1ee5 ph\u1ea3i ph\u1ee5c v\u1ee5 cho c\u00f4ng vi\u1ec7c, ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u00f4ng vi\u1ec7c t\u1ed3n t\u1ea1i \u0111\u1ec3 ph\u1ee5c v\u1ee5 cho c\u00f4ng c\u1ee5. C\u1ea7n \u0111\u1eb7c bi\u1ec7t tr\u00e1nh vi\u1ec7c s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 m\u1ed9t c\u00e1ch m\u00e1y m\u00f3c, t\u1ea1o ra l\u01b0\u1ee3ng l\u1edbn th\u00f4ng tin kh\u00f4ng c\u1ea7n thi\u1ebft, kh\u00f4ng ai mu\u1ed1n \u0111\u1ecdc ho\u1eb7c kh\u00f4ng th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 ra quy\u1ebft \u0111\u1ecbnh h\u00e0nh \u0111\u1ed9ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Van_Dung_Phuong_Phap_Giao_Viec_Hieu_Qua_cho_Quan_ly_Cap_Trung\"><\/span><strong>V\u1eadn D\u1ee5ng Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Hi\u1ec7u Qu\u1ea3 cho Qu\u1ea3n l\u00fd C\u1ea5p Trung<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tam_quan_trong_cua_viec_xac_dinh_ro_muc_dich_va_nhiem_vu_doanh_nghiep_lam_nen_tang\"><\/span><strong>T\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c \u0111\u00edch v\u00e0 nhi\u1ec7m v\u1ee5 doanh nghi\u1ec7p l\u00e0m n\u1ec1n t\u1ea3ng<\/strong> <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nh\u01b0 \u0111\u00e3 nh\u1ea5n m\u1ea1nh \u1edf ph\u1ea7n nguy\u00ean t\u1eafc c\u1ed1t l\u00f5i, vi\u1ec7c giao vi\u1ec7c hi\u1ec7u qu\u1ea3, \u0111\u1eb7c bi\u1ec7t cho \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd c\u1ea5p trung, ph\u1ea3i b\u1eaft \u0111\u1ea7u t\u1eeb m\u1ed9t n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc: s\u1ef1 th\u1ea5u hi\u1ec3u r\u00f5 r\u00e0ng v\u1ec1 m\u1ee5c \u0111\u00edch v\u00e0 nhi\u1ec7m v\u1ee5 bao tr\u00f9m c\u1ee7a to\u00e0n doanh nghi\u1ec7p. Qu\u1ea3n l\u00fd c\u1ea5p trung c\u1ea7n hi\u1ec3u c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd v\u00e0 c\u1ee7a \u0111\u01a1n v\u1ecb h\u1ecd \u0111\u00f3ng g\u00f3p nh\u01b0 th\u1ebf n\u00e0o v\u00e0o b\u1ee9c tranh l\u1edbn \u0111\u00f3.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dinh_hinh_muc_tieu_va_nhiem_vu_cu_the_cho_tung_don_vi_cap_trung_lien_ket_voi_chien_luoc_chung\"><\/span><strong>\u0110\u1ecbnh h\u00ecnh m\u1ee5c ti\u00eau v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 cho t\u1eebng \u0111\u01a1n v\u1ecb c\u1ea5p trung, li\u00ean k\u1ebft v\u1edbi chi\u1ebfn l\u01b0\u1ee3c chung<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>T\u1eeb m\u1ee5c \u0111\u00edch chung, c\u00e1c m\u1ee5c ti\u00eau v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0 ph\u00e2n b\u1ed5 cho t\u1eebng \u0111\u01a1n v\u1ecb, t\u1eebng nh\u00e0 qu\u1ea3n l\u00fd c\u1ea5p trung. Nh\u1eefng m\u1ee5c ti\u00eau n\u00e0y ph\u1ea3i SMART v\u00e0 ph\u1ea3i c\u00f3 s\u1ef1 li\u00ean k\u1ebft r\u00f5 r\u00e0ng v\u1edbi chi\u1ebfn l\u01b0\u1ee3c t\u1ed5ng th\u1ec3, \u0111\u1ea3m b\u1ea3o m\u1ecdi n\u1ed7 l\u1ef1c \u0111\u1ec1u \u0111\u1ed3ng h\u01b0\u1edbng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"MbO_va_Tieu_Chuan_Hieu_Suat_Nen_Tang_Cho_Phuong_Phap_Giao_Viec_Khoa_Hoc\"><\/span>MbO v\u00e0 Ti\u00eau Chu\u1ea9n Hi\u1ec7u Su\u1ea5t: N\u1ec1n T\u1ea3ng Ch<code>o<\/code> Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Khoa H\u1ecdc<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Khi \u00e1p d\u1ee5ng c\u00e1c <strong>ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c<\/strong> cho c\u1ea5p trung, vi\u1ec7c t\u00edch h\u1ee3p MbO ph\u00e1t huy vai tr\u00f2 m\u1ea1nh m\u1ebd \u1edf \u0111\u00e2y. Qu\u1ea3n l\u00fd c\u1ea5p trung kh\u00f4ng ch\u1ec9 nh\u1eadn m\u1ee5c ti\u00eau m\u00e0 c\u00f2n tham gia v\u00e0o qu\u00e1 tr\u00ecnh x\u00e1c l\u1eadp ch\u00fang, \u0111\u1ed3ng th\u1eddi \u0111\u1ec1 cao tinh th\u1ea7n t\u1ef1 ki\u1ec3m so\u00e1t trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n. Vi\u1ec7c thi\u1ebft l\u1eadp c\u00e1c ti\u00eau chu\u1ea9n hi\u1ec7u su\u1ea5t r\u00f5 r\u00e0ng (&#8220;Nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang c\u00e1ch khi\u2026&#8221;) s\u1ebd l\u00e0 th\u01b0\u1edbc \u0111o \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Suc_manh_cua_Quan_ly_Hieu_qua_den_tu_Tu_duy_Dung_va_Cong_cu_Phu_hop\"><\/span><strong>S\u1ee9c m\u1ea1nh c\u1ee7a Qu\u1ea3n l\u00fd Hi\u1ec7u qu\u1ea3 \u0111\u1ebfn t\u1eeb T\u01b0 duy \u0110\u00fang v\u00e0 C\u00f4ng c\u1ee5 Ph\u00f9 h\u1ee3p<\/strong> <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong vi\u1ec7c ph\u00e1t tri\u1ec3n v\u00e0 giao vi\u1ec7c cho qu\u1ea3n l\u00fd c\u1ea5p trung, l\u00e0 m\u1ed9t ngh\u1ec7 thu\u1eadt \u0111\u00f2i h\u1ecfi s\u1ef1 k\u1ebft h\u1ee3p nhu\u1ea7n nhuy\u1ec5n gi\u1eefa t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c, c\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n tr\u1ecb v\u1eefng ch\u1eafc v\u00e0 vi\u1ec7c l\u1ef1a ch\u1ecdn, s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 m\u1ed9t c\u00e1ch th\u00f4ng minh. <\/p>\n\n\n\n<p>T\u1eeb vi\u1ec7c x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c \u0111\u00edch kinh doanh, \u00e1p d\u1ee5ng Qu\u1ea3n l\u00fd theo M\u1ee5c ti\u00eau v\u1edbi s\u1ef1 \u0111\u1ec1 cao t\u1ef1 ki\u1ec3m so\u00e1t, cho \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c b\u1ea3ng giao vi\u1ec7c minh b\u1ea1ch hay h\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t v\u1eadn h\u00e0nh linh ho\u1ea1t, t\u1ea5t c\u1ea3 \u0111\u1ec1u nh\u1eb1m m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng l\u00e0 gi\u1ea3i ph\u00f3ng ti\u1ec1m n\u0103ng c\u1ee7a \u0111\u1ed9i ng\u0169 v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 v\u01b0\u1ee3t tr\u1ed9i. Vi\u1ec7c l\u1ef1a ch\u1ecdn v\u00e0 \u00e1p d\u1ee5ng \u0111\u00fang <strong>ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c<\/strong> s\u1ebd quy\u1ebft \u0111\u1ecbnh c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 t\u1ef1 tin d\u1eabn d\u1eaft \u0111\u1ed9i nh\u00f3m c\u1ee7a m\u00ecnh v\u01b0\u1ee3t qua th\u00e1ch th\u1ee9c v\u00e0 \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Giai_dap_cac_Thac_mac_Thuong_gap_ve_Nguyen_tac_Quan_ly_va_Cong_cu_Ho_tro\"><\/span><strong>Gi\u1ea3i \u0111\u00e1p c\u00e1c Th\u1eafc m\u1eafc Th\u01b0\u1eddng g\u1eb7p v\u1ec1 Nguy\u00ean t\u1eafc Qu\u1ea3n l\u00fd v\u00e0 C\u00f4ng c\u1ee5 H\u1ed7 tr\u1ee3<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quan_ly_theo_Muc_tieu_MbO_co_con_phu_hop_trong_moi_truong_kinh_doanh_hien_dai_khong\"><\/span><strong>Qu\u1ea3n l\u00fd theo M\u1ee5c ti\u00eau (MbO) c\u00f3 c\u00f2n ph\u00f9 h\u1ee3p trong m\u00f4i tr\u01b0\u1eddng kinh doanh hi\u1ec7n \u0111\u1ea1i kh\u00f4ng?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>C\u00f3, MbO v\u1eabn r\u1ea5t ph\u00f9 h\u1ee3p. M\u1eb7c d\u00f9 c\u00f3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi m\u00f4i tr\u01b0\u1eddng linh ho\u1ea1t h\u01a1n, nh\u01b0ng nguy\u00ean t\u1eafc c\u1ed1t l\u00f5i c\u1ee7a MbO v\u1ec1 vi\u1ec7c thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, s\u1ef1 tham gia c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 t\u1ef1 ki\u1ec3m so\u00e1t v\u1eabn l\u00e0 n\u1ec1n t\u1ea3ng quan tr\u1ecdng cho qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t v\u00e0 t\u1ea1o \u0111\u1ed9ng l\u1ef1c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lam_the_nao_de_nha_quan_ly_truyen_dat_y_nghia_cong_viec_mot_cach_hieu_qua_nhat_cho_nhan_vien\"><\/span><strong>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u00e0 qu\u1ea3n l\u00fd truy\u1ec1n \u0111\u1ea1t \u00fd ngh\u0129a c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t cho nh\u00e2n vi\u00ean?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p> H\u00e3y b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c li\u00ean k\u1ebft c\u00f4ng vi\u1ec7c c\u00e1 nh\u00e2n v\u1edbi m\u1ee5c ti\u00eau v\u00e0 s\u1ee9 m\u1ec7nh l\u1edbn h\u01a1n c\u1ee7a t\u1ed5 ch\u1ee9c. Chia s\u1ebb nh\u1eefng c\u00e2u chuy\u1ec7n th\u00e0nh c\u00f4ng, t\u00e1c \u0111\u1ed9ng c\u1ee7a c\u00f4ng vi\u1ec7c \u0111\u1ebfn kh\u00e1ch h\u00e0ng ho\u1eb7c c\u1ed9ng \u0111\u1ed3ng. Quan tr\u1ecdng nh\u1ea5t l\u00e0 l\u1eafng nghe \u0111\u1ec3 hi\u1ec3u kh\u00e1t v\u1ecdng v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a nh\u00e2n vi\u00ean, t\u1eeb \u0111\u00f3 \u0111i\u1ec1u ch\u1ec9nh th\u00f4ng \u0111i\u1ec7p cho ph\u00f9 h\u1ee3p.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E2%80%9CCau_truc_theo_chien_luoc%E2%80%9D_nghia_la_gi_va_ap_dung_nhu_the_nao_trong_thuc_te\"><\/span><strong>&#8220;C\u1ea5u tr\u00fac theo chi\u1ebfn l\u01b0\u1ee3c&#8221; ngh\u0129a l\u00e0 g\u00ec v\u00e0 \u00e1p d\u1ee5ng nh\u01b0 th\u1ebf n\u00e0o trong th\u1ef1c t\u1ebf?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>&#8220;C\u1ea5u tr\u00fac theo chi\u1ebfn l\u01b0\u1ee3c&#8221; ngh\u0129a l\u00e0 c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c, c\u00e1c ph\u00f2ng ban, v\u1ecb tr\u00ed v\u00e0 quy tr\u00ecnh l\u00e0m vi\u1ec7c ph\u1ea3i \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 ph\u1ee5c v\u1ee5 t\u1ed1t nh\u1ea5t cho vi\u1ec7c th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c kinh doanh \u0111\u00e3 \u0111\u1ec1 ra. V\u00ed d\u1ee5, n\u1ebfu chi\u1ebfn l\u01b0\u1ee3c l\u00e0 \u0111\u1ed5i m\u1edbi nhanh, c\u1ea5u tr\u00fac c\u00f3 th\u1ec3 ph\u1eb3ng h\u01a1n, linh ho\u1ea1t h\u01a1n \u0111\u1ec3 t\u0103ng t\u1ed1c \u0111\u1ed9 ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_phai_luc_nao_cung_can_su_dung_cong_cu_quan_ly_phuc_tap_de_dat_hieu_qua_khong\"><\/span><strong>C\u00f3 ph\u1ea3i l\u00fac n\u00e0o c\u0169ng c\u1ea7n s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ph\u1ee9c t\u1ea1p \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 kh\u00f4ng?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Kh\u00f4ng h\u1eb3n. Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp, nh\u00e0 qu\u1ea3n l\u00fd n\u00ean \u01b0u ti\u00ean &#8220;c\u00f4ng c\u1ee5 \u0111\u01a1n gi\u1ea3n nh\u1ea5t, nh\u1ecf nh\u1ea5t, nh\u1eb9 nh\u1ea5t, d\u1ec5 d\u00e0ng nh\u1ea5t \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c&#8221;. S\u1ef1 ph\u1ee9c t\u1ea1p c\u1ee7a c\u00f4ng c\u1ee5 ph\u1ea3i t\u01b0\u01a1ng x\u1ee9ng v\u1edbi \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a nhi\u1ec7m v\u1ee5 v\u00e0 mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1, tr\u00e1nh t\u1ea1o ra g\u00e1nh n\u1eb7ng th\u00f4ng tin kh\u00f4ng c\u1ea7n thi\u1ebft.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Viec_giao_viec_cho_quan_ly_cap_trung_can_luu_y_nhung_diem_khac_biet_nao_so_voi_giao_viec_cho_nhan_vien_thong_thuong\"><\/span><strong>Vi\u1ec7c giao vi\u1ec7c cho qu\u1ea3n l\u00fd c\u1ea5p trung c\u1ea7n l\u01b0u \u00fd nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t n\u00e0o so v\u1edbi giao vi\u1ec7c cho nh\u00e2n vi\u00ean th\u00f4ng th\u01b0\u1eddng?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Khi giao vi\u1ec7c cho qu\u1ea3n l\u00fd c\u1ea5p trung, ngo\u00e0i c\u00e1c y\u1ebfu t\u1ed1 c\u01a1 b\u1ea3n c\u1ee7a vi\u1ec7c giao vi\u1ec7c, c\u1ea7n ch\u00fa tr\u1ecdng h\u01a1n \u0111\u1ebfn vi\u1ec7c trao quy\u1ec1n t\u1ef1 ch\u1ee7, cung c\u1ea5p th\u00f4ng tin chi\u1ebfn l\u01b0\u1ee3c li\u00ean quan, v\u00e0 k\u1ef3 v\u1ecdng v\u00e0o kh\u1ea3 n\u0103ng h\u1ecd t\u1ef1 qu\u1ea3n l\u00fd, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh. M\u1ee5c ti\u00eau giao cho h\u1ecd th\u01b0\u1eddng mang t\u00ednh chi\u1ebfn thu\u1eadt cao h\u01a1n v\u00e0 c\u00f3 \u1ea3nh h\u01b0\u1edfng r\u1ed9ng h\u01a1n.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u0110\u1ecdc th\u00eam c\u00e1c t\u00e0i li\u1ec7u gi\u00fap n\u00e2ng cao ph\u01b0\u01a1ng ph\u00e1p giao vi\u1ec7c hi\u1ec7u qu\u1ea3<a href=\"https:\/\/wisedoo.org\/en\/quan-ly-du-an\/\"> <strong>t\u1ea1i \u0111\u00e2y<\/strong><\/a><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Ph\u01b0\u01a1ng Ph\u00e1p Giao Vi\u1ec7c Hi\u1ec7u Qu\u1ea3: T\u1eeb Nguy\u00ean T\u1eafc Qu\u1ea3n L\u00fd C\u1ed1t L\u00f5i \u0110\u1ebfn C\u00f4ng C\u1ee5 Th\u1ef1c Chi\u1ebfn Th\u00e1ch th\u1ee9c v\u00e0 C\u01a1 h\u1ed9i trong Qu\u1ea3n l\u00fd Hi\u1ec7n \u0111\u1ea1i Trong b\u1ed1i c\u1ea3nh kinh doanh \u0111\u1ea7y c\u1ea1nh tranh v\u00e0 bi\u1ebfn \u0111\u1ed9ng, vai tr\u00f2 c\u1ee7a nh\u00e0 qu\u1ea3n l\u00fd ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p v\u00e0 \u0111\u00f2i h\u1ecfi cao [&hellip;]<\/p>\n","protected":false},"author":244659526,"featured_media":7682,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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